Privacy Policy

Thank you for visiting BookkeeperLive. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. Your privacy is of utmost importance to us, and we are committed to safeguarding your personal information. Please read this policy carefully to understand our practices. 

Information We Collect

  • Information We Collect
    1. Personal Information: When you visit our website or use our services, we may collect personal information that you provide voluntarily, such as your name, email address, phone number, and other contact details. We may also collect other information that you choose to share with us, such as your business information or preferences. 
    2. Automatically Collected Information: We may also collect certain information automatically when you interact with our website or services. This information may include your IP address, device type, browser type, operating system, and browsing behavior on our website.
  • Use of Collected Information 
    1. Providing Services: We use the collected information to provide and improve our services to you, including bookkeeping, accounting, and related financial services. 
    2. Communication: We may use your contact information to communicate with you regarding our services, respond to your inquiries, and provide customer support.
    3. Personalization: We may use the collected information to personalize your experience on our website and tailor our services to better meet your needs. 
    4. Marketing: With your consent where required by law, we may use your information to send you promotional materials, newsletters, or other marketing communications about our products and services. 
  • Data Security 
    • We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data. 
  • Google Analytics 
    • It is used to enhance user experience and we do not collect your personally identifiable information. The data it collects is related to the device/browser, IP address and on-site activities to measure and report statistics about your interactions on the web. To get knowledge about how Google Analytics deals with your data, check their privacy policy here. 
  • Cookies and Tracking Technologies 
    • We may use cookies and similar tracking technologies to enhance your browsing experience on our website. You can adjust your browser settings to refuse cookies, but this may limit certain functionalities on our site. 
  • Your Choices 
    • You have the right to access, correct, update, or delete your personal information stored with us. If you wish to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided below. 
  • Changes to the Privacy Policy 
    • We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on our website, and the “Effective Date” at the top will indicate when the changes come into effect. 
  • Contact Us
    • If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at: support@bookkeeperlive.com
    • By using our website or services, you signify your acceptance of this Privacy Policy. If you do not agree with the practices outlined in this policy, please refrain from using our website or services. 

Who we are

Suggested text: Our website address is: http://bookkeeper.gatetouch.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.

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